Dear Bryan, Evan, Gerlinde, Harris, Lynne and Vent,
"RE: 12-12-11 – 12-12-12
One year ago, on 12-12-11, my speech-language-therapy.com website, established in June 1998, was re-launched by iVent Services.
With some 830,000,000kB transferred, 1,300,000 visits recorded, 18,500,000 files returned, and 26,000,000 hits to date, and a few little glitches ironed out along the way, I am now in a position to evaluate and fully appreciate the functionality and performance of the site.
Feedback received from visitors worldwide, including speech-language pathology consumers, students and professionals, is overwhelmingly favourable. Usually judging the site primarily on the content of the articles and the availability of free resources, they have also appreciated its ‘look’, accessibility, navigability, beauty and design – all down to iVent.
Formal international recognition came on 12-12-12 US Eastern Time in the form of a 2012 Edublog Award for Best Teacher Blog. The site was actually the winner in this category!
As a website owner, my experience with iVent Services has been unvaryingly positive. I am grateful for your many and varied skills, talents, areas of expertise and commitment to service, and look forward to an enduring association with you all."
Speech Language Therapy
"I would like to thank you for your efforts and help in getting the online store up and running for me, It was a pleasure to work with you and I found you very helpful.
I am looking forward to seeing this online store provide me with valuable business and make transactions easier for my clients."
"We were recommended to iVent by chance. A client of ours said, 'These are the people you should get to do your website. They're great.'
That's exactly what we found. They are great. Their welcome and willingness to listen is friendly and perceptive. Their design and delivery is excellent.
We are pleased with the website and grateful to Vent and his team.
I would recommend iVent Services to any company, group or individual, wanting value for money, design and technical excellence, and satisfaction.
Shine International Pty Ltd
"As a development executive and consultant in the film & TV industry, I constantly work with people all around the world. In the past few years my role has extended to include project management of valuable marketing websites for some of the very worthy organisations I deal with. I’ve constantly used web-building services in Seattle, Chicago, Baton Rouge and New Orleans since 2005.
After moving permanently to Leura in 2009, I decided to try a local business to see if anyone could provide anything on par with the great service and competitive pricing I was already receiving in the United States. After all, with internet broadband, why do we need to think locally anymore?
To my surprise, I found iVent Services only 3 minutes from my front door. That’s a little closer than the US! However, more importantly I found a team of friendly experts that reminded me of something I don’t often experience in Internet based Project Management: good old fashion friendly personal service. Even more important to this, I discovered a competent pro-active team not shy to express frontline ideas and capable of developing a good idea into something fantastic! What more could a client want?
iVent Services has been very efficient in delivering productive results while providing a competitive and strong value for money service. As a result, a number of my offshore and out of town projects are being redeveloped and staged from here in the Blue Mountains with the iVent Services team.
The answer to the question, 'Why should we need to think locally any more in the new world of broadband?' is best answered by an obvious question:
Why would you go elsewhere, when the best is already here?"
Give Them A Go Group Pty Ltd
"I couldn't be more thrilled or pleased about the website and I appreciate all the hard work everyone at iVent Services has put in. I have greatly enjoyed working with you Vent, from beginning to completion, and have greatly appreciated your thorough, respectful and highly professional approach. You captured the essence of what Mindful Connections is about very early in the piece because you genuinely listen to what's being said - I find this a rare commodity in businesses these days."
That looks great! I am really impressed with your website at the moment. It looks so professional and slick. I really feel very good about being part of a company that keeps pushing the boundaries. Well done!"
"My life has been greatly blessed by a variety of career and personal highlights.
One of the areas of life which I get a huge thrill from is working with individuals, teams and companies who reflect excellence in every aspect of their business.
During my time as UK & Australia, CEO of one of the world’s leading cosmetic and fragrance companies I had numerous occasions where I needed to deal with, or oversight, key investments in marketing expenditure, many with companies in your specific field of expertise.
Not one of these entities even comes close to the outstanding relationship and leading edge results which I have experienced dealing with iVent Services.
Your personal manner, commitment to do everything possible to assist and efficiency in terms of turn around is without peer, in my opinion.
Your creative approach is in harmony with the brief and your willingness to objectively discuss potential modifications renders you a member of a very small group of leading edge professionals.
May I also say that whenever I have encountered any member of your staff I have been treated with the highest commitment, quiet unassuming professionalism and this has further enhanced my already high opinion of your company.
Thank you for all you have done with Achieving Excellence. We look forward to our next project with you and your team."
Achieving Excellence Pty Ltd
Thanks again for all your help so far - your accessability and service has been much better than any provider of any internet service I can think of."
Dylan Jones - Blue Mountains Adventure Company
"iVent Services have proved to be the best hosting and design business that I have used. The staff have been extremely prompt in producing our website and have resolved any issues that have arisen from time to time with remarkable speed and good humour. I have no hesitation recommending them to anyone seeking a first class internet organisation."
Geoff Bott - Blue Mountains Getaways
"Whilst I am here, allow me to congratulate you on your site. I book a lot of stuff from the computer, both here and overseas, and yours is very user friendly and informative. Well done!"
"I would firstly like to thank you for helping us to create an amazing new website this year. It was a lot of hard work but we made it happen! Your professionalism and great service have helped us bring this new business to fruition in record time and we have nothing but praise for your efforts.
I am really looking forward to a long and successful association with you and I really hope we work on more exciting projects with iVent in future."
Chris Tourgelis - OPUS Design
"In a commercial world characterized by optimistic promises and exaggerated service claims, it’s always refreshing to deal with people who “perform”. Such was my experience with iVent Services in the construction of my new website. I felt that Vent and his Team under-promised and then over-delivered, resulting in a most pleasant and productive end result. I recommend their services unreservedly."
John Bryant - Pavermaker
"Thank you for your ongoing helpfulness and promptness in all matters. I just checked the Christine Townend page and the colours look good. Your business is a role model.
Best wishes, Christine Townend
"Thank you very much for your work on my website. I am very pleased with the final product and have received positive feedback from those who have already viewed it.
I was particularly impressed with the speed and ease at which my website was made 'live'. It was with some trepidation that I embarked on the project to build a website as I have heard horror stories about building webpages and dealing with web designers. My fears were unfounded - I found iVent Services both professional and efficient - you also gave me some good advice!
I would be pleased to recommend iVent Services to anyone wishing to build a website."
Jennifer Long - Visual Ergonomics
"Hi Vent and Gerlinde,
Just a quick note to let you both know how delighted I am with our website. It represents our philosophy and unique product beautifully. I have forwarded the initial impression from professional friends of ours after viewing the site - we asked for their impression. That says it all.
We LOVE our new website and continue to get fantastic comments about it so we're delighted to have teamed up with you guys this year."
Mike Corkin - Dargan Springs
"WOW guys this is fantastic. The new branding and everything you have done is top class. The website is so good I want to talk to the designers about my two sites in the future.
CONGRATULATIONS on a new look, branding and image.
"iVent Services opens the wisdom of the ages to all who like me are wanting a first class website constructed and maintained. Vent’s knowledge and assistance fill in very much as “The Missing Manual” whose philosophy is simple “anything is possible, and nothing is too much trouble, even the little things.” This is a family business, with very competitive rates with a reliable, honest and timely service. Those fortunate enough to secure the services of this company will be pleasantly surprised to find a professional, helpful and courteous manner in the way Gerlinde runs the administrative side of the business making the company an absolute pleasure to deal with."
Michael Starkey CND - CertainWay Solutions
"Having had absolutely no clue about website design or construction, and really not knowing where to begin, we contacted iVent Services. From the first introduction, Vent and his staff have been so kind and knowledgeable with our torrent of questions and so patient with our lack of knowledge and understanding about on-line shopping systems and e-commerce. They have translated our ideas into reality and created a user-friendly website which far exceeded our expectations, and which has drawn nothing but praise and admiration! They have ‘dropped everything’ to respond to our last minute requests and worked tirelessly on perfecting our on-line store at short notice. We are so thankful for the wonderful website they have created for us, and we would have no hesitation whatsoever in recommending iVent Services to anyone!
Thank you so much!"
Brenda & Peter Murphy - Victoria Lane
"I think you guys have done a wonderful job creating the site, but more importantly, it was just such a pleasure to work with you guys. It’s rare to find such professionalism in the mountains, or indeed, anywhere. So thanks."
Soozie Farquhar - Indigo Spa
"I thought I would drop you a line to say how great the processes you have put in are. The gallery, forum and calendar are wonderful.
Also, I wanted to let you know we have been getting some wonderful feedback concerning our website - all seems to be going extremely well."
Angelo Belmonte - Catholic Education Office Diocese of Bathurst
"Thank you for your wonderful work and your tireless effort and patience. We are ever so impressed with our new website and look forward to your involvement in the future development of the site".
"I would just like to thank you for our second website. It has ben nearly 5 years since our first website which was a very good tool in the business, but this one is great. It has everything we need... for now. Thank you for suggesting and training me in the Photo Gallery, this will make life a lot easier now that I can manage it myself. We are very happy with the website. Thanks for all your hard work it has finally paid off."
Maria & Domenic Scarpari - Domcrete
"Thank you for the new Web site you have designed for us.
We had a Web site for almost three years with very little enquiry and none of it relevant. Within days of our new site going up we have had significant response and made two large sales as a direct result of those enquiries".
Julie Neumann - Mountains Warmth
"I wish to express my gratitude and appreciation for your professionalism and expertise in the design, implementation and on going support of our website.
From the beginning when I approached you with my concept for the site through to the launch of the site in August 2002 your ability to transform my ideas and needs into a highly user friendly site far exceeded my expectations. I have had nothing but positive feedback from users and customers alike.
Thanks again for your terrific work".
Chris Robinson - Director Monthly Publication Group
"I have very much appreciated your commitment to follow up and detail, and the way you have taken my raw material and mounded it into a site which creatively captures the essence of my business.
I also appreciate your clear explanations of the complex digital world and the way a web site can be used effectively as a marketing tool".
Paul Cosgrave - photoswordspeople.com
"The feedback we are getting on our site is very positive and was given the ultimate reference recently when another real estate agent commented on its attractive design and ease of use.
Vent is easy to communicate with and open to ideas, while sharing his vast knowledge of the various technologies he works with. He patiently answers any question, no matter how 'silly' or how 'technical' not only on our web site but on anything to do with Apple Computers. Orders for hardware and software are delivered promptly".
Sharon Tofler - Hartley Realty
"Many thanks for your assistance on the smooth integration of Snake and Whimsy Curios into Cyberspace. We appreciate how you didn't baffle us with jargon and kept the whole process very human.
We would never have been able to get our business vision onto the net without your guidance and skills.
The site you have built for us appeals to all psychographics!"
Tracie Tait - snakeandwhimsy.com.au
"When I approached iVent Services about my web site, I had some idea as to what I wanted, but had trouble explaining how I wanted it to look. After one meeting with iVent they designed a web site that exactly suited my needs. I found their service friendly and professional and their after sales service is exceptional."
Sue Martin - Munchkin Knits